My Amazon order * ***-*******-******* never arrived. It was supposed to arrive on Oct...

GetHuman-ekanasty's customer service issue with Amazon from October 2018

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The issue in GetHuman-ekanasty's own words
My Amazon order * ***-*******-******* never arrived. It was supposed to arrive on Oct. **. Now I have received a message saying that my package may be lost. How can I get a refund? I have already been billed for this order that I never received. *shipped with USPS: tracking * ***********************I have nothing to return for a refund and I can't find any option online for a refund in a situation like this.
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Customer service issue
Reported by GetHuman-ekanasty
Oct 17th, 2018 - 3 mons ago
I have an issue with Amazon too
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Seen by 7 customers so far
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GetHuman-ekanasty started working on this issue
Oct 17th, 2018 2:03pm