Identify theft, someone changed the name and password on account but I am still getting...

GetHuman-ytscain's customer service issue with Amazon from October 2018

Help with my Amazon issue
The issue in GetHuman-ytscain's own words
Identify theft, someone changed the name and password on account but I am still getting billed for it.
GetHuman-ytscain did not yet indicate what Amazon should do to make this right.
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Amazon

Customer service issue
Reported by GetHuman-ytscain
Oct 12th, 2018 - 7d ago
I have an issue with Amazon too
Fixed
Seen by 12 customers so far
Similar issue to 60313 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-ytscain started working on this issue
Oct 12th 7:43pm
GetHuman-ytscain indicated the issue is not fixed yet.
Oct 14th 2:03am
GetHuman-ytscain indicated the issue is not fixed yet.
Oct 14th 3:17am
GetHuman-ytscain indicated the issue is not fixed yet.
Oct 14th 8:55pm
GetHuman-ytscain indicated the issue is not fixed yet.
Oct 14th 10:03pm
GetHuman-ytscain indicated the issue is not fixed yet.
Oct 15th 10:27pm
GetHuman-ytscain indicated the issue is not fixed yet.
Oct 19th 12:27am