THIS IS NOT FIXED! WHY DO THEY SAY IT IS? I needed for trip, cuz Amazon can't ship same day when the item was listed as such

GetHuman1333297's customer service issue with Amazon from October 2018

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If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman1333297's own words
get the item shipped same day since, OH YEA! It said it could be shipped in one day, and OH YEA! I was able to buy * of the same item and recieve it in * day. I just needed a *rd of the same... ... It said same day free shipping, but when I placed the order it says * day shipping. I need same day shipping...simple
I needed it for a trip
???? how would I know how to empower them to correct this...The Amazon rep said they could do nothing and did not know why or how to connect me to someone else!!!!! so I am leaving tomorrow morning, how about ship me the item RIGHT NOW!!!
really?
Well I pay for Prime...and this was an item that ships same day with Prime, so what should I do??????
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Amazon

Customer service issue
Reported by GetHuman1333297
Oct 12th, 2018 - a mon ago
I have an issue with Amazon too
Fixed
Seen by 5 customers so far
Similar issue to 60235 others
0 customers following this
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Timeline
GetHuman1333297 started working on this issue
Oct 12th 5:00pm
GetHuman1333297 indicated the issue is not fixed yet.
Oct 13th 10:52pm
GetHuman1333297 indicated the issue is not fixed yet.
Oct 13th 11:04pm
GetHuman1333297 indicated the issue is not fixed yet.
Oct 13th 11:05pm