Recently I ordered * to * packages that default sent to a old address. I did not catch...

GetHuman1194036's customer service issue with Amazon from September 2018

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The issue in GetHuman1194036's own words
Recently I ordered * to * packages that default sent to a old address. I did not catch this mistake until it was to late. two of my packages delivered to my old address that is a po pox, is there a way I can redirect these packages or resend to my address now? I thought it would redirect the packages when they didn't go to the right place, however it has been a couple days since then and I do not have them what should I do? thank you for your time.
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Amazon

Customer service issue
Reported by GetHuman1194036
Sep 24th, 2018 - 2 mons ago
I have an issue with Amazon too
Not resolved
Seen by 7 customers so far
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman1194036 started working on this issue
Sep 24th 10:51pm