I've received * letters from Amazon telling me I am a Prime member who has not used any...

GetHuman-babylons's customer service issue with Amazon from September 2018

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The issue in GetHuman-babylons's own words
I've received * letters from Amazon telling me I am a Prime member who has not used any of my Prime benefits. I don't remember subscribing to Prime, but I have Fire Stick and it may be related to that? Anyway, I tried to access my account and it is "locked for security reasons." I don't know why and I have received no instructions on how to unlock it. I would like to unlock my account so I can use the Prime and also possibly order a Fire tablet.
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Amazon

Customer service issue
Reported by GetHuman-babylons
Sep 24th, 2018 - 2 mons ago
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Seen by 3 customers so far
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GetHuman-babylons started working on this issue
Sep 24th 10:19pm