No I haven't received anything to address this

GetHuman1311454's customer service issue with Amazon from October 2018

Help with my Amazon issue
The issue in GetHuman1311454's own words
My account was cancelled for violation of terms however I don't know what I violated. OFM keeps saying I violated terms and I have no idea. ... I received an email from Amazon OFM and was told my account was cancelled. I am trying to figure out why- I was only told I violated a policy however no one will say which one.**I asked for a number to call to talk to someone however was told that no one could talk to me live. Is this correct? **I appreciate your time. **Deidre
I have been using Amazon for a long time. I should at least get a more detailed explanation of why someone would cancel the account.
If there is no appeal process, I would like to know what exactly I violated so I don't do this again.
We have been customers since at least ****.
I have had multiple emails with OFM. No resolution or detailed explanation.
I have an issue with Amazon too
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Amazon

account
Customer service issue
Reported by GetHuman1311454
Oct 10th, 2018 - a mon ago
I have an issue with Amazon too
Fixed
Seen by 4 customers so far
Similar issue to 59363 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman1311454 started working on this issue
Oct 10th 8:21pm
GetHuman1311454 indicated the issue is not fixed yet.
Oct 11th 9:14pm
GetHuman1311454 indicated the issue is not fixed yet.
Oct 11th 9:17pm