No I haven't received anything to address this

GetHuman1311454's customer service issue with Amazon from October 2018

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The issue in GetHuman1311454's own words
My account was cancelled for violation of terms however I don't know what I violated. OFM keeps saying I violated terms and I have no idea. ... I received an email from Amazon OFM and was told my account was cancelled. I am trying to figure out why- I was only told I violated a policy however no one will say which one.**I asked for a number to call to talk to someone however was told that no one could talk to me live. Is this correct? **I appreciate your time. **Deidre
I have been using Amazon for a long time. I should at least get a more detailed explanation of why someone would cancel the account.
If there is no appeal process, I would like to know what exactly I violated so I don't do this again.
We have been customers since at least ****.
I have had multiple emails with OFM. No resolution or detailed explanation.
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Customer service issue
Reported by GetHuman1311454
Oct 10th, 2018 - 3 years ago
Seen by 217 customers so far
Similar issue to 59363 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman1311454 started working on this issue
Oct 10th, 2018 8:21pm
GetHuman1311454 indicated the issue is not fixed yet.
Oct 11th, 2018 9:14pm
GetHuman1311454 indicated the issue is not fixed yet.
Oct 11th, 2018 9:17pm

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