Received damaged item from US, have to return it postage is almost the value of the ite...

GetHuman1175533's customer service issue with Amazon from September 2018

2 views
 | 
51468 similar
 | 
0 following
Help with my Amazon issue
First: share to improve GetHuman1175533's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1175533 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1175533 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1175533's own words
Received damaged item from US, have to return it postage is almost the value of the item £**. I want to be refunded all of my postage as UPS is the cheapest courier I could find. Amazon Customer services telephone support are useless barely speak English and unhelpful. I would like to be refunded my postage in full. The item will be leaving my address today and will be sent via UPS and tracked. This has been one of the most stressful purchasing experiences I have had in my life, and I am disappointed with the lack of help we have had so far. We are unlikely to use Amazon.com again as it stands.
GetHuman1175533 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1175533 fixed the problem
We are waiting for GetHuman1175533 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman1175533 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman1175533
Sep 21st, 2018 - 6 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 51468 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1175533 started working on this issue
Sep 21st, 2018 1:32pm