I received a message stating that my bowling ball was damaged in transit and not being...

GetHuman-aherbert's customer service issue with Amazon from September 2018

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The issue in GetHuman-aherbert's own words
I received a message stating that my bowling ball was damaged in transit and not being deliverable and there was no mention of delivery another one or refunding the purchase amount. This issue should have been fixed before they sent the message. I want another ball shipped to me express mail in two days since I won't have one on the due date and I want my money refunded for the inconvenience. I am on tour next week and this was to be my back up ball, please fix this problem ASAP.
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Amazon

Customer service issue
Reported by GetHuman-aherbert
Sep 19th, 2018 - 6 mons ago
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GetHuman-aherbert started working on this issue
Sep 19th, 2018 2:28pm