I keep getting billed $**.** each month for Amazon Prime that I have been canceling for...

GetHuman1144288's customer service issue with Amazon from September 2018

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The issue in GetHuman1144288's own words
cancell a service that keep prompting me to pay for services ... I keep getting billed $**.** each month for Amazon Prime that I have been canceling for the last * months. I want to know why do I keep getting charged **** out of my account automatic debit when I have not authorized it
the prompt on my smart tv keep addind AP
Surly this is an ongoing issue and make this right by fixing the issue after millions of complaints over this very issue. Set up compensation for those who bank accounts have been overdrawn and for the aggrevation of being on hold and having to call back on multiple occasions.
customer over * years and did'nt ecpect AP to go into my personal account and start pulling money from there and i never gave permission for this. My personal banking acct was mevet linked for billing purposes and im about to seek legal council over this. Because I'm only getting apologies and no real action but refunding my money. No other recourse but overdrawning my bank acct
About to consult an attorney
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Amazon

Amazon prime still active moments after getting off the phone with customer service
Customer service issue
Reported by GetHuman1144288
Sep 14th, 2018 - 3 years ago
Fixed
Seen by 57 customers so far
Similar issue to 48489 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman1144288 started working on this issue
Sep 14th, 2018 7:51pm
GetHuman1144288 indicated the issue is not fixed yet.
Sep 16th, 2018 3:17pm
GetHuman1144288 indicated the issue is not fixed yet.
Sep 16th, 2018 3:18pm
GetHuman1144288 indicated the issue is not fixed yet.
Sep 16th, 2018 3:30pm
GetHuman1144288 indicated the issue is not fixed yet.
Sep 16th, 2018 3:31pm

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