I received a charge on my card on ********** thru *********AMAZON DIGITAL SERVICE AMZN...

GetHuman1044835's customer service issue with Amazon from August 2018

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The issue in GetHuman1044835's own words
I received a charge on my card on ********** thru *********AMAZON DIGITAL SERVICE AMZN.COM*BILLWA for**.** $ x ** ****.*****,**$ x *** *****.** *I did not purchase anything . When my bank call me ,I find out is a fraud .they sent me a new card,and they said they going to take care for me.months after months even every month i call them . they told me it take ** working day to do . after * months they still doing nothing .Last friday ********* .Icall customer service **** *******. the manager ask me to find out from amazon they need more detail on the charge.*Please help
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Amazon

Customer service issue
Reported by GetHuman1044835
Aug 28th, 2018 - 4 mons ago
I have an issue with Amazon too
Fixed
Seen by 15 customers so far
Similar issue to 40989 others
0 customers following this
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Timeline
GetHuman1044835 started working on this issue
Aug 28th 1:37am
GetHuman1044835 indicated the issue is not fixed yet.
Aug 28th 8:15pm
GetHuman1044835 indicated the issue is not fixed yet.
Aug 28th 8:23pm
GetHuman1044835 indicated the issue is not fixed yet.
Aug 28th 8:27pm
GetHuman1044835 indicated the issue is not fixed yet.
Aug 28th 8:30pm