Ordered * items on Tuesday, *******, after getting Amazon Prime..*Took a screen shot of...

GetHuman-noemida's customer service issue with Amazon from August 2018

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The issue in GetHuman-noemida's own words
Ordered * items on Tuesday, *******, after getting Amazon Prime..*Took a screen shot of my order confirmation and all, but my bank account was only charged for one item.. and that item has not been delivered (should have been delivered today) and now my Amazon account shows no orders and says I have no prime account.. what do I do to get refunded?*I just won't order from y'all anymore, shouldn't be this hard..
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Amazon

Customer service issue
Reported by GetHuman-noemida
Aug 25th, 2018 - 4 mons ago
I have an issue with Amazon too
Fixed
Seen by 8 customers so far
Similar issue to 39858 others
0 customers following this
Items needed
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Name on the account
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Timeline
GetHuman-noemida started working on this issue
Aug 25th 1:03am
GetHuman-noemida indicated the issue is not fixed yet.
Aug 26th 3:53am
GetHuman-noemida indicated the issue is not fixed yet.
Aug 26th 3:54am
GetHuman-noemida indicated the issue is not fixed yet.
Aug 26th 3:54am