I received an email saying my email had been changed to an address unknown to me. I did...

GetHuman-rferack's customer service issue with Amazon from August 2018

Help with my Amazon issue
The issue in GetHuman-rferack's own words
I received an email saying my email had been changed to an address unknown to me. I did NOT change it. I cannot access my account
GetHuman-rferack did not yet indicate what Amazon should do to make this right.
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Amazon

Customer service issue
Reported by GetHuman-rferack
Aug 22nd, 2018 - 3 mons ago
I have an issue with Amazon too
Fixed
Seen by 7 customers so far
Similar issue to 38600 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-rferack started working on this issue
Aug 22nd 2:16am
GetHuman-rferack indicated the issue is not fixed yet.
Sep 26th 9:16pm