I had forgotten my password and I tried to get new one* when I tried to sign in with te...

GetHuman-jcatlin's customer service issue with Amazon from August 2018

4 views
 | 
35147 similar
 | 
0 following
Help with my Amazon issue
How did GetHuman-jcatlin do it?
Waiting to hear how GetHuman-jcatlin fixed the problem to share with other customers.
The issue in GetHuman-jcatlin's own words
I had forgotten my password and I tried to get new one* when I tried to sign in with temporary sign-in code, message was "code wrong, go back to e-mail, new code, try that"..same thing happened, I had about ** temporary sign-in codes---all gave the same message, "incorrect code." Also.in some cases my old e-mail shows up.. it is NOT jandjcatlin@ aol....correct e-mail now is *****@***.com. Because of all of this I have not been able to place any orders for several weeks.
GetHuman-jcatlin did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-jcatlin fixed the problem
We are waiting for GetHuman-jcatlin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman-jcatlin fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-jcatlin
Aug 13th, 2018 - 7 mons ago
I have an issue with Amazon too
Fixed
Seen by 4 customers so far
Similar issue to 35147 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-jcatlin started working on this issue
Aug 13th, 2018 3:17pm
GetHuman-jcatlin confirmed the issue is fixed. Hooray!
Aug 14th, 2018 4:54pm