alexes not workingalexas

GetHuman982449's customer service issue with Amazon from August 2018

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Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman982449's own words
have it look something up on google and play a songi need alexes for work show vedios and look things up ... i have amazon alexa and i can say or ask things it give me what it knows but wont play music or look things up in google or show ant piture of any kind no vedios nothing sais cant plat music on this device
i wabt amazon tll m* and fix problen*m if can want it look thing up plat music or say wake and it aks to talk now i have to put on and ask questions only see round circle ans it says what it nows and says when asask play a spong say it dont have available on this device
i new to amazon or getting anything online i older gerneration born before first tv
no thank you maybe i dont know how hook up or set up thises new things are so hard
I have an issue with Amazon too
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Amazon

Customer service issue
Reported by GetHuman982449
Aug 12th, 2018 - 7 mons ago
I have an issue with Amazon too
Not resolved
Seen by 6 customers so far
Similar issue to 34782 others
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Timeline
GetHuman982449 started working on this issue
Aug 12th, 2018 4:03pm