My phone recently broke and is unusable. My amazon account was linked to that phone. I...

GetHuman-jwalkman's customer service issue with Amazon from July 2018

1 view
 | 
28709 similar
 | 
0 following
Help with my Amazon issue
First: share to improve GetHuman-jwalkman's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-jwalkman to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-jwalkman may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-jwalkman's own words
My phone recently broke and is unusable. My amazon account was linked to that phone. I want to track my order, so I try to log onto my moms phone, I forgot my password. I go to the recover password, it asks for your phone number or your email account. I can’t use a phone number because of my broken phone. So I try to use email. It doesn’t work, I keep trying and trying. Nothing. I get frustrated and have my mom try. Nothing, so now here I am asking for assticance from you guys.
GetHuman-jwalkman did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-jwalkman fixed the problem
We are waiting for GetHuman-jwalkman to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jwalkman fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-jwalkman
Jul 26th, 2018 - 10 mons ago
I have an issue with Amazon too
Not resolved
Seen by 1 customer so far
Similar issue to 28709 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jwalkman started working on this issue
Jul 26th, 2018 2:52am