I am having trouble saving my new password. I went to log in and security. I added...

GetHuman-akarenha's customer service issue with Amazon from July 2018

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The issue in GetHuman-akarenha's own words
I am having trouble saving my new password. I went to log in and security. I added a new password. Then I added my cell phone number. The process requested I give my password and when I did that it did not recognize it. I mAde this attempt several times. I do not understand all of the passwords on the keychain. I have created a mess. It was all brought on when I received a suspicious email from Amazon from a cCatherine , who wanted more information about my recent order. I did not reply to that email. Instead went straight to*My order and it was just fine. I suspected someone fishing using Amazon as a foil. Thus changed password
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Amazon

Customer service issue
Reported by GetHuman-akarenha
Jul 24th, 2018 - 10 mons ago
I have an issue with Amazon too
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Seen by 3 customers so far
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-akarenha started working on this issue
Jul 24th, 2018 4:37pm
GetHuman-akarenha indicated the issue is not fixed yet.
Jul 25th, 2018 2:05pm