I received my order damaged, and when I called customer service, the woman wanted to ar...

GetHuman795589's customer service issue with Amazon from July 2018

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The issue in GetHuman795589's own words
I received my order damaged, and when I called customer service, the woman wanted to argue with me and told me that she would not replace the food item without my returning it first, which is impossible, because I am on a research ship at sea. When I told her that I wanted to speak to someone else, she just ignored my request and started repeating her reason all over again. I also told her that I am going to cancel my prime membership and she hung-up on me.*When I called back, the phone rang and rang, then was disconnected!!!*IS THIS HOW YOU TREAT YOUR LOYAL PRIME MEMBERS???*Order * ***-*******-*************@***.com
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Amazon

Customer service issue
Reported by GetHuman795589
Jul 23rd, 2018 - 10 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman795589 started working on this issue
Jul 23rd, 2018 11:06pm