I rented several textbooks and I was having issues printing the label to return them. I...

GetHuman-ddupont's customer service issue with Amazon from July 2018

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The issue in GetHuman-ddupont's own words
I rented several textbooks and I was having issues printing the label to return them. I called to have the problem fixed and they told me to wait a few days and try again. Still this problem is happening. Now to books are long over due to the point I got charged late fees and forced to buy the books. I am frustrated that this issue is not my fault and now I am being charge for the late fees and for the books I WANT to return. Can we do something about this, like email me a shipping label and reverse the fees since this was not my fault?*my account is under *****@***.com
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Amazon

Customer service issue
Reported by GetHuman-ddupont
Jul 3rd, 2018 - a yr ago
I have an issue with Amazon too
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Seen by 5 customers so far
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Items needed
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Name on the account
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Timeline
GetHuman-ddupont started working on this issue
Jul 3rd, 2018 5:37pm
GetHuman-ddupont indicated the issue is not fixed yet.
Jul 3rd, 2018 7:05pm
GetHuman-ddupont indicated the issue is not fixed yet.
Jul 4th, 2018 8:42pm
GetHuman-ddupont indicated the issue is not fixed yet.
Jul 6th, 2018 5:23pm