I ordered a gift kindle book for my son , *D**-*******-******* *He received the email c...

GetHuman845054's customer service issue with Amazon from July 2018

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The issue in GetHuman845054's own words
as previously stated in the problem ... I ordered a gift kindle book for my son , *D**-*******-******* *He received the email confirmation and tried to download it on amazon.co.uk and was told it was not available. Is there a way to remedy this or can I cancel the order.*kind regards*David Francis
It is really difficult to get an issue like this resolved. Surely not that difficult?
Just an explanation.*If it is not possible to do what I had hope , a refund please.
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Amazon

kindle ebook gift
Customer service issue
Reported by GetHuman845054
Jul 3rd, 2018 - 10 mons ago
I have an issue with Amazon too
Fixed
Seen by 4 customers so far
Similar issue to 21272 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman845054 started working on this issue
Jul 3rd, 2018 7:59am
GetHuman845054 indicated the issue is not fixed yet.
Jul 4th, 2018 10:04am
GetHuman845054 indicated the issue is not fixed yet.
Jul 7th, 2018 7:45am
GetHuman845054 indicated the issue is not fixed yet.
Jul 7th, 2018 7:49am