I tried to edit my account credit card and was told*to log in. Forgot my password, told...

GetHuman-gjmcdona's customer service issue with Amazon from July 2018

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The issue in GetHuman-gjmcdona's own words
See the above email! ... I tried to edit my account credit card and was told*to log in. Forgot my password, told to put in code. Tried five (*) times with five (*) different code *s received in email. Told each time * was invalid. Further lost two (*) of my apps somehow, just disappeared. Ordered a free game - didn't get it. Really angry!!
Because you try to make it So HARD to get anything done.
Contacting me. As I said elsewhere, I have a land line so I do NOT receive text messages on my phone.
This is my second kindle. Think I bought my first about six or seven years ago, so I have been a customer since then. Help is so bad, am considering exiting Amazon and all its products!!!
Several emails - help services - more emails - whatever reply I got and couldn't understand from someone in email help services. I give up!!!!
I have an issue with Amazon too
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If you can't understand the above email, I don't know how to else to make you understand
Customer service issue
Reported by GetHuman-gjmcdona
Jul 3rd, 2018 - a yr ago
I have an issue with Amazon too
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Timeline
GetHuman-gjmcdona started working on this issue
Jul 3rd, 2018 1:49am
GetHuman-gjmcdona indicated the issue is not fixed yet.
Jul 3rd, 2018 3:10am
GetHuman-gjmcdona indicated the issue is not fixed yet.
Jul 3rd, 2018 3:11am
GetHuman-gjmcdona indicated the issue is not fixed yet.
Jul 3rd, 2018 3:27am
GetHuman-gjmcdona indicated the issue is not fixed yet.
Jul 3rd, 2018 3:27am