Order ****-*******-******* was accidentally sent to a hospital address in Germany but t...

GetHuman-ninjavo's customer service issue with Amazon from June 2018

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The issue in GetHuman-ninjavo's own words
Order ****-*******-******* was accidentally sent to a hospital address in Germany but the recipient was discharged before the package arrived.**To make matters worse, the recipient was not supposed to be my German grandmother, but my **-yo son here in New York.**I called the hospital and they say standard procedure is to send it back. Nobody can give me specifics or tracking numbers though, as it is a “return to sender” via German Postal Service. **Meanwhile, my son would like to get his books.**What can we do, other than ordering the books a second time?
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Amazon

Customer service issue
Reported by GetHuman-ninjavo
Jun 30th, 2018 - a yr ago
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Timeline
GetHuman-ninjavo started working on this issue
Jun 30th, 2018 2:21pm