Return "Ember"

GetHuman-babsbenj's customer service issue with Amazon from June 2018

Help with my Amazon issue
The issue in GetHuman-babsbenj's own words
I was trying to obtain a return label ... Interested in returning "Ember." It was a birthday present for my husband. It was delivered on *********, but did not give it to him until his birthday on ********. He was not happy with the product. The coffee , while staying heated, kind of turns to "mud."It was used only one time. I could not return it until now because we were out of the country from ******** until now.. I did not see a return label tab next to the item. The invoice number is - ***-*******-********. My shipping adddress is: **** Lakecrest Pl. Sarasota, FL *****. My email address is: *****@***.com**Please help me resolve this issue Thank you
Since I bought it early and waited until his birthday to give it to him, I think the amount of time for return has expired. It was only used once on ********. In light of the fact that I am such a good customer and a PRIME customer, I would appreciate it if I could return this item. Thank you.
I've been a PRIME customer for years. I products from Amazon at least once a week. I rarely return anything.
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Amazon

Ember
Customer service issue
Reported by GetHuman-babsbenj
Jun 29th, 2018 - 10 mons ago
I have an issue with Amazon too
Fixed
Seen by 5 customers so far
Similar issue to 20293 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-babsbenj started working on this issue
Jun 29th, 2018 8:51pm
GetHuman-babsbenj indicated the issue is not fixed yet.
Jul 1st, 2018 12:21am
GetHuman-babsbenj indicated the issue is not fixed yet.
Jul 2nd, 2018 10:51pm