Please help me understand the process of ordering movies. I recently buy episodes of Qu...

GetHuman-joanwari's customer service issue with Amazon from June 2018

Help with my Amazon issue
The issue in GetHuman-joanwari's own words
Please help me understand the process of ordering movies. I recently buy episodes of Queen Sugar Season *. I thought I could use the purchase options of buying episodes at $*.**. However* I didn't really have that option on one of the episode perhaps I clicked on the wrong option. ******* I was charged $*.**. *Also once purchase is made on an episode* how long do I have to watch it? Seems like I was charged for same episodes twice. Thank you.
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Amazon

Customer service issue
Reported by GetHuman-joanwari
Jun 26th, 2018 - 4 mons ago
I have an issue with Amazon too
Fixed
Seen by 4 customers so far
Similar issue to 18721 others
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Timeline
GetHuman-joanwari started working on this issue
Jun 26th 1:45am
GetHuman-joanwari indicated the issue is not fixed yet.
Jun 29th 2:47am