Unable to pair the device with my iPhone, item sent seems to be used as it has got lots...

GetHuman-raidanie's customer service issue with Amazon from June 2018

Help with my Amazon issue
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-raidanie's own words
Unable to pair the device with my iPhone, item sent seems to be used as it has got lots of scratches on the screen. Charging of the device fails as the adaptor is not holding the device.
GetHuman-raidanie did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-raidanie fixed the problem
We are waiting for GetHuman-raidanie to fix the problem and share the solution with the rest of us customers.
Please help with my Amazon issue
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-raidanie
Jun 25th, 2018 - 4 mons ago
I have an issue with Amazon too
Fixed
Seen by 3 customers so far
Similar issue to 18503 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-raidanie started working on this issue
Jun 25th 2:52pm
GetHuman-raidanie indicated the issue is not fixed yet.
Jun 29th 5:08pm