Unable to pair the device with my iPhone, item sent seems to be used as it has got lots...

GetHuman-raidanie's customer service issue with Amazon from June 2018

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Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
Unable to pair the device with my iPhone, item sent seems to be used as it has got lots of scratches on the screen. Charging of the device fails as the adaptor is not holding the device.
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman-raidanie
Jun 25th, 2018 - 2 mons ago
I have an issue with Amazon too
Fixed
Seen by 3 customers so far
Similar issue to 18503 others
0 customers following this
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Timeline
GetHuman-raidanie started working on this issue
Jun 25th 2:52pm
GetHuman-raidanie indicated the issue is not fixed yet.
Jun 29th 5:08pm