My Order number is ***-*******-******* I ordered a Mop for floor cleaning but it was s...

GetHuman817687's customer service issue with Amazon from June 2018

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The issue and preferred resolution, in GetHuman817687's own words:
My Order number is ***-*******-******* I ordered a Mop for floor cleaning but it was second time I got a wrong Mop. My item is not according to the picture shown on the website
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman817687
Jun 25th, 2018 - 2 mons ago
I have an issue with Amazon too
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman817687 started working on this issue
Jun 25th 12:39pm