I had ordered a Lenova K* note on the *st of June and made online payment through HDFC...

GetHuman775675's customer service issue with Amazon from June 2018

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The issue and preferred resolution, in GetHuman775675's own words:
I had ordered a Lenova K* note on the *st of June and made online payment through HDFC net banking. the amount of Rs * was debited fron my account.*I had cancelled the order and on receipt of an email that they have initiated payment and the refund would reflect in my account , I placed another order for the same item. Today on receipt of my bank statement from HDFC i am surprised to see that the refund has not reflected,.**Would you please be kind enough to see if the same is done and if so give me the date of refund so that I can verifiy thesame with my bankers and if not still made kindly get the refund credited to my account and oblige.
I trust that Amazon will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman775675
Jun 25th, 2018 - 2 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
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GetHuman775675 started working on this issue
Jun 25th 11:05am