My tablet is having a problem every time I go on my camera to take a picture it goes to...

GetHuman816144's customer service issue with Amazon from June 2018

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Help with my Amazon issue
Before contacting them, items GetHuman816144 may need:
Email address on the account, Order number, Name on the account, and Billing address
GetHuman816144's next move: have a Amazon rep call.
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Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue and preferred resolution, in GetHuman816144's own words:
My tablet is having a problem every time I go on my camera to take a picture it goes to a black screen and says sorry there is something wrong with the camera so I can't go on my Amazon store and when I try to go to my Amazon store the black screen popes up and it says something went wrong with the camera and I can't get on my Amazon store with out it showing the black screen that is saying something went wrong with my camera
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman816144
Jun 24th, 2018 - 2 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 18211 others
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Timeline
GetHuman816144 started working on this issue
Jun 24th 6:58pm