I have been trying to buy books on my kindle but it just says my details are out of dat...

GetHuman-karenwes's customer service issue with Amazon from June 2018

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Email address on the account, Order number, Name on the account, and Billing address
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Tip from another customer
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The issue and preferred resolution, in GetHuman-karenwes's own words:
I have been trying to buy books on my kindle but it just says my details are out of data. So I started my kindle up again putting in my e-mail acc. but even then it says my details don't match so tried altering my p***word but still can't log on. I'm getting very frustrated. My e-maid is *****@***.com
I trust that Amazon will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-karenwes
Jun 24th, 2018 - 2 mons ago
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Seen by 2 customers so far
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GetHuman-karenwes started working on this issue
Jun 24th 2:15pm