I orderd a bundle buggy on May ** and received a dog cage. After contacting Amazon I wa...

GetHuman-wybell's customer service issue with Amazon from June 2018

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The issue in GetHuman-wybell's own words
I orderd a bundle buggy on May ** and received a dog cage. After contacting Amazon I was advised to return the cage, which I did. A couple of days later I got the shopping cart (bundle buggy). Now i am being informed by email that I didn’t return the shopping cart and will be charged for that item. The shopping cart is the item i wanted and the cage was returned. I have already paid for the cart and should not be charged again.
GetHuman-wybell did not yet indicate what Amazon should do to make this right.
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Customer service issue
Reported by GetHuman-wybell
Jun 8th, 2018 - a yr ago
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GetHuman-wybell shared how to fix
Seen by 5 customers so far
Similar issue to 520 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
GetHuman-wybell started working on this issue
Jun 8th, 2018 12:42am
GetHuman-wybell confirmed the issue is fixed. Hooray!
Jun 8th, 2018 11:52am