I have paid monthly for your "Movies" site. More then *** of your Movies can't be Open...

GetHuman-theharts's customer service issue with Amazon from June 2018

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Tip from another customer
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The issue and preferred resolution, in GetHuman-theharts's own words:
I have paid monthly for your "Movies" site. More then *** of your Movies can't be Opened. You can pull them up , but when you go to Hit Play, all you get is at the Top: "Episode *" and then Nothing.*I will put in a call, but I need to have this resolved going into summer or I will just cancel my subscription.
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman-theharts
Jun 7th, 2018 - 2 mons ago
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GetHuman-theharts started working on this issue
Jun 7th 1:56pm