My Mother is receiving packages from Amazon that she did not order. She has received...

GetHuman-ericaeo's customer service issue with Amazon from June 2018

Help with my Amazon issue
My Mother is receiving packages from Amazon that she did not order. She has received * now. Her name and address are on the package. She doesn't have a computer, and doesn't know how to purchase things via the internet. I can't find an order number either. Just a package with the return address of Lexington, KY. Most items have been ipad charges or other electronic gadgets.
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman-ericaeo
Jun 4th, 2018 - 14d ago
I have an issue with Amazon too
Fixed
Seen by 5 customers so far
Similar issue to 523 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-ericaeo started working on this issue
Jun 4th 11:57am
GetHuman-ericaeo indicated the issue is not fixed yet.
Jun 4th 1:49pm