Charges on my account.....and also have another address on my account that is not mine...

GetHuman701227's customer service issue with Amazon from May 2018

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The issue in GetHuman701227's own words
Charges on my account.....and also have another address on my account that is not mine so i maintaib iv been hacked and cannot sign into my account. Also trying to reset password and it says ye sent me code but im not getting wit the email below
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Amazon

Customer service issue
Reported by GetHuman701227
May 20th, 2018 - a yr ago
I have an issue with Amazon too
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Seen by 4 customers so far
Similar issue to 347 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman701227 started working on this issue
May 20th, 2018 8:52am
GetHuman701227 indicated the issue is not fixed yet.
May 20th, 2018 10:11am
GetHuman701227 confirmed the issue is fixed. Hooray!
May 23rd, 2018 12:40pm