You have the wrong email address ***igned to my account. I've tried to log in on a new...

GetHuman-lucy_goo's customer service issue with Amazon from June 2018

5 views
 | 
164 similar
 | 
0 following
Help with my Amazon issue
Before contacting them, items GetHuman-lucy_goo may need:
Email address on the account, Order number, Name on the account, and Billing address
GetHuman-lucy_goo's next move: have a Amazon rep call.
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman-lucy_goo's own words:
You have the wrong email address ***igned to my account. I've tried to log in on a new device and it prompts a code to be sent to my email which I can't access.**The email you have on record is C*****@***.com when it should be *****@***.com **I'm not sure why the email is incorrect as when I signed up I gave the correct one.
I trust that Amazon will make this right and come up with a resolution that is fair.
Help with my Amazon issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Follow this issue
See how GetHuman-lucy_goo fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-lucy_goo
Jun 3rd, 2018 - 15d ago
I have an issue with Amazon too
Not resolved
Seen by 5 customers so far
Similar issue to 164 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lucy_goo started working on this issue
Jun 3rd 1:53pm