Re Order* ***-*******-********Order placed on ****** never arrived.*Evidently it was tu...

GetHuman681357's customer service issue with Amazon from May 2018

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The issue in GetHuman681357's own words
Re Order* ***-*******-********Order placed on ****** never arrived.*Evidently it was turned back at Customs from China (Raych Auto). Contacted Raych Auto through their package tracking email on ******* requesting a replacement item. Raych Auto responded back on ******* "OK, thank you." I have not received any confirmation that the item has been replaced and*or shipped. A debit on my Visa card (ending in ****) for $**.** still remains. I would really like to get this item, if it is not possible, please credit my Visa card for $**.**
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Amazon

Customer service issue
Reported by GetHuman681357
May 14th, 2018 - 10 mons ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
Similar issue to 614 others
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Timeline
GetHuman681357 started working on this issue
May 14th, 2018 1:52am