I ordered a computer case. The wrong model was sent. I can return it. However would be...

GetHuman-robdl's customer service issue with Amazon from June 2018

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The issue in GetHuman-robdl's own words
I ordered a computer case. The wrong model was sent. I can return it. However would be happy keeping the one I was sent and refunded the difference in price instead of returning it and reordering.
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Amazon

Customer service issue
Reported by GetHuman-robdl
Jun 2nd, 2018 - 5 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 211 others
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Timeline
GetHuman-robdl started working on this issue
Jun 2nd 11:46pm