SafeLink Customer Service
Hacks for calling & contacting them faster, tips for common issues & customer reviews
Contacting SafeLink
Contact SafeLink
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Get help with my issueHow-to Guides for Common SafeLink Customer Care Problems
How do I report my phone broken and how do I get a replacement?How do I speak to a SafeLink Wireless customer service representative?How do I change my SafeLink number?How do I track my Safelink order?What phones are compatible with Safelink?How do I add my monthly minutes to my Safelink phone?More how-tos for SafeLink customer support problemsCommon Problem Categories
As reported by SafeLink customers to GetHuman in the last 60 days
Technical Support: 1,017 inquiries
Change Plan: 1,609 inquiries
Lost or broken phone: 520 inquiries
Transfer Service: 667 inquiries
Check status of application: 1,529 inquiries
Recently Reported Customer Problems
I applied to safelink over a month ago. Sent the application in August **th afte... · 19h agohaven't recived new sim card*order was placed a month ago.where is it?*enrollment... · 19h agoRecertification application · 20h agoNeed to reapply. For my mother · a day agoNeed to know if I still have mins · a day agoSee all reported issuesGet help with my issueSafeLink Customer Reviews
2.08 out of 5 | 884 reviews
My SafeLink phone was lost n I don't remember the number to the phonr · 3d agowhy haven't i recieved my minnutes yet and i have renewed my servi... · 3d agoi'm trying to get my smartphone on my safelink account,all i've go... · 5d agoRecieved post card stating I haven't used my min but I am out of m... · 8d agoyou sent me a phone that I can not call on, my phone is activated... · 10d agoMy Phone was already actvated but i wasnt getting good service and... · 12d ago
About SafeLink
If you're here looking up SafeLink customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. SafeLink also goes by or is associated with the names Safe link, SafeLinkConverter. They are considered to be part of the following sectors and industries: telecommunications, Information Technology, Software & Services, Internet Software & Services, Internet. SafeLink is associated with terms like prepaid mobile virtual network operator, subsidiary, private, internet, technology, web services & apps by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Assurance Wireless, Reachout Wireless, Lifeline. They employ 1,000 people according to customers in the know.
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