In a nutshell: A SafeLink plan is a month-to-month service, which means subscribers can cancel or terminate their service at any time. SafeLink participates in the federal Lifeline program, and eligible customers can receive wireless service at no cost. You also won't have to pay an early termination fee if you decide to discontinue your SafeLink service. Since SafeLink service doesn't require a long-term contract, subscribers have more flexibility when deciding whether to keep or cancel their service. If you wish to cancel your SafeLink plan, continue reading to learn how to cancel and what happens to your service afterward.
A SafeLink plan is a month-to-month service, which means subscribers can cancel or terminate their service at any time. SafeLink participates in the federal Lifeline program, and eligible customers can receive wireless service at no cost. You also won't have to pay an early termination fee if you decide to discontinue your SafeLink service. Since SafeLink service doesn't require a long-term contract, subscribers have more flexibility when deciding whether to keep or cancel their service. If you wish to cancel your SafeLink plan, continue reading to learn how to cancel and what happens to your service afterward.
If you wish to cancel your SafeLink service, contact Customer Support directly or chat with a SafeLink representative through the website. Request to be de-enrolled from the program to discontinue your service. You will be able to keep your current phone after canceling your SafeLink service.
Keep in mind that your SafeLink service may also be discontinued if you're no longer eligible for Lifeline benefits. You may be required to provide proof of eligibility and recertify every year to continue receiving benefits. Lifeline eligibility is reviewed annually, so make sure you complete any required recertification by the deadline to avoid losing your benefits.
If you decide to cancel your SafeLink service or are no longer eligible to receive Lifeline benefits, you may still be able to keep your phone. After cancellation, you can become a regular TracFone Wireless customer and continue using your SafeLink phone by purchasing an airtime plan or additional minutes. To continue making calls or sending text messages, visit the TracFone website to review available airtime plans and options for your device.
Please keep in mind that your SafeLink Wireless service may expire if you fail to re-qualify for Lifeline benefits after a year of enrollment. SafeLink will contact you when it's time to verify your continued eligibility, so be sure to provide the right documentation when they request it.
If you're selected for eligibility verification, you may be asked to provide copies of documents showing that you still qualify for the program. Submit the required proof by the specified deadline to avoid an interruption or cancellation of your SafeLink service.
Do you need to cancel your SafeLink plan? It's free to cancel your service since SafeLink doesn't require a long-term contract and provides service on a month-to-month basis. However, canceling your service also means you'll lose access to your free monthly Lifeline benefits. If you're unsure whether you need to cancel or recertify your eligibility, contact SafeLink Customer Support before ending your service. A representative can help determine whether you need to submit proof of eligibility to continue receiving your benefits. If you still have questions about cancellation or eligibility, contact Customer Support for further assistance.

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