SafeLink Phone Number

Calling SafeLink customer service faster by GetHuman

800-378-1684
Customer service
Current Wait: 29 mins (20m avg)
Hours: Mon-Sat 8am-10pm, Sun 8am-7pm EST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Lost or Broken PhoneCheck Application StatusDevice SupportActivate AccountTechnical SupportA different issue
Get to a live person fastest: Press 1, then keep pressing 0 until you are transferred

Reasons customers like you called recently

my name is Dolores Bey ****Susquehanna st, Pgh,PA *****. for some reason could not co...
35m ago
I need to activate my service on a new phone that was once used on safelink by a friend...
2h ago
When are you sending my new phone
8h ago
want to know how many minites I am to recieve each month, *** ***-****
9h ago
I need to activate my safelink SIM card to my phone
9h ago
phone stopped working *opens and turns on. display will not open when i touch screen
17h ago
I got locked out on my Android phone SafeLink free phone ZTE at locked mailbox I did th...
17h ago
Need to know how to set up email
20h ago
I d like to know the balance of my minutes
21h ago
my phone says reactivation required. i have lots of minutes and time. *** *** **** .. i...
a day ago
Need fax number for safe link
a day ago
I need to activate a phone number transfer from another phone
a day ago
keep getting need to recertify messages for my gov. tracfone don't know why they're con...
a day ago
I need my free minutes
a day ago
I need a replacement phone
a day ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-378-1684 - by the Numbers

Phone number to dial
800-378-1684
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Sat 8am-10pm, Sun 8am-7pm EST
Best time to dial
8:05am
Navigate phone maze to a human
Press 1, then keep pressing 0 until you are transferred
Average wait
20
Current wait
29
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or web or email
Quality of communication
74%
Quality of help
39%
Customer votes
64,738
Information last updated
Sat Nov 16 2019 08:00:00 GMT+0000 (UTC)

SafeLink's Best Toll-Free/800 Customer Phone Number

This is SafeLink's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a SafeLink agent. This phone number is SafeLink's Best Phone Number because 338,994 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-378-1684 include Lost or Broken Phone, Check Application Status, Device Support, Activate Account, Technical Support and other customer service issues. The SafeLink call center that you call into has employees from California, Georgia, India and is open Mon-Sat 8am-10pm, Sun 8am-7pm EST according to customers. In total, SafeLink has 4 phone numbers. It's not always clear what is the best way to talk to SafeLink representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting SafeLink - by phone or otherwise

While 800-378-1684 is SafeLink's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other SafeLink customers, is by calling their 800-867-7183 phone number for their Troubleshooting department. Besides calling, the next favorite option for customers looking for help is via 800-867-7183 for Troubleshooting. If you think this information is inaccurate or know of other ways to contact SafeLink please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for SafeLink.

What is GetHuman's Relationship to SafeLink?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like SafeLink. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

SafeLink Contact Info

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