In a nutshell: Once you're enrolled in the SafeLink service or program, you can buy a SafeLink phone or use your own. SafeLink will assign you a telephone number, but the good thing is that you don't need to sign a contract, nor are you subject to an early termination fee if you decide to discontinue the service. And since they offer monthly plans, the service ends when you don't refill your plan. For those with regular plans, you can cancel by contacting SafeLink directly. If you're planning to cancel, read this article, and we'll show you how to do it.
Once you're enrolled in the SafeLink service or program, you can buy a SafeLink phone or use your own. SafeLink will assign you a telephone number, but the good thing is that you don't need to sign a contract, nor are you subject to an early termination fee if you decide to discontinue the service. And since they offer monthly plans, the service ends when you don't refill your plan. For those with regular plans, you can cancel by contacting SafeLink directly. If you're planning to cancel, read this article, and we'll show you how to do it.
With SafeLink, you can stop using the service after your service end date. To find out when your service ends, just type in DUE DATE and send it to 611611. You can also get a list of all keywords related to your account by visiting the 611611 Text Helpline Page. Just tap Click Here and enter your phone number.
The other option to cancel your service is by reaching out to SafeLink directly. If you prefer to contact SafeLink to cancel a regular plan, check out the next steps below.
Are you planning to change or cancel a SafeLink plan? No need to pay any fees for it, and you can easily cancel by calling them at their 1-800 number. They will verify if you are indeed the account holder before proceeding with your request, so ensure you have the account information ready.
Note that you can only call them from Monday to Saturday from 8 am to 10 pm. EST. If you call them on a Sunday, do it between 8 am and 7 pm EST.
When your service is canceled, there's no need to return your phone. It's actually yours to keep. You can use that as a Tracfone, where you can continue buying airtime minutes. Whether you were the one who canceled or your service by terminated by SafeLink, you can still add minutes through Net10 Airtime or TracFone.
Another option is to speak with a customer service representative via chat. Just tap on the robot icon on the website and enter your message. Tap "I am a customer" first and enter your 10-digit phone number. Then follow the on-screen prompts. You will be provided with information on how to go about canceling your service. If it's during business hours, it may be possible to speak with someone regarding the cancellation. Please make sure you are the account holder before contacting SafeLink.
If you prefer to contact a SafeLink representative in person because you have additional questions, feel free to use their store locator. Just enter your zip code to see a list of stores in your area. Also, visit the SafeLink FAQ page to see a list of commonly asked questions and answers. You will see a lot of helpful information there on how to manage your account. Still have questions about how to cancel your SafeLink service? Get in touch with Customer Support today.
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