WalMart Customer FAQ

If you believe you were overcharged for a Walmart membership, you should review your account details and recent transactions. Mistakes can happen, and it's possible there might be an error that needs to be corrected. For the most up-to-date contact information to resolve this, follow the link provided on this page.

We're sorry to hear that. If you received the wrong quantity or item, you can initiate a return or exchange through the Walmart website or mobile app. Go to your order history, select the problematic order, and follow the steps for returns. You may also visit a nearby Walmart store with your receipt to resolve the issue.

If you are experiencing issues creating an account online, ensure all required fields are completed correctly and that you are using a valid email address. Try clearing your browser cache or using a different browser.

To reinstall the Walmart app, visit your device’s app store (Google Play Store for Android or Apple App Store for iOS), search for "Walmart," and download the app. Once installed, open the app and sign in with your existing account or create a new one if necessary.

We apologize for the inconvenience. Please check the order status in your Walmart account under the 'Order History' section. If the status is unclear or still pending, it may be helpful to refer to the contact information provided here for further assistance.