How Do I Return an Item to WalMart from Their Cyber Monday Sale?
This article discusses what to do if you purchased something from Walmart's Cyber Monday sale and have to return it. The article describes returns in person and by mail. It also provides instructions for how to find out if the order was not messed up but sent in multiple shipments, so you don't need to make the return.
If you purchased an electronic item from Walmart during their annual Cyber Monday sale and you realize you need to return it, read on. Below you can find Walmart's return policy, how to return a Cyber Monday purchase, and what you should do before you initiate a return.
Determining If You Need to Make a Return
If you ordered something from Walmart online and it was delivered to you with missing items or parts, don't be too hasty to start a return. Walmart sometimes ships items from different warehouses, so they get delivered to you on different dates. To find out if this has happened with your order, just follow these instructions:
- Go to the Walmart website.
- Click the sign in link in the navigation bar.
- Sign in to your Walmart account.
- Select Account.
- Select Track Order.
- Enter your email address and order number.
From there you can see if your order is arriving in multiple shipments. If you find out that everything was sent together in the same shipment, then a mistake has actually been made and you should return the item.
Walmart's Return Policy
You must start the return within 90 days of Cyber Monday. If you do, you do not need a specific reason for the return. You might receive a refund of the item's price, together with taxes and fees in the same form of payment you used for the purchase, or you might receive an equivalent item in exchange.
Making the Return at the Store
- Go to the Walmart website.
- Click the sign in link in the navigation bar.
- Sign in to your Walmart account.
- Select Account.
- Find the order that you want to return under My Account.
- Select See Details.
- Select Start a Return.
- Select the reason for the return.
- Select Replacement or Refund
- Select Return to Store.
- Select Finish.
- Select Print Barcode.
- Select Print Store Returns Receipt
- Take the item you are returning to a Walmart store, along with your receipt.
Making the Return by Mail
- Go to the Walmart website.
- Click the sign in link in the navigation bar.
- Sign in to your Walmart account.
- Select Account.
- Find the order that you want to return under My Account.
- Select See Details.
- Select Start a Return.
- Select the reason for the return.
- Select Replacement or Refund
- Select Continue.
- Select Continue again.
- Select Print Return Label.
- Package the item you are returning.
- Attach the return label.
- Mail the package.
If you have a question about the return, you can contact Walmart's customer service department. It has phone, chat, and email support options.
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