How Do I Recover Access to My Walmart Money Card Account?

Introduction

The Walmart MoneyCard is a prepaid debit card that you can use to make purchases, pay bills, and earn cashback. Customers can easily manage their card and all its features online. That is, until they lose access to their MoneyCard account. Luckily, there's a quick and easy way to regain access.

If you've forgotten the password or email address associated with your card, follow these few simple steps to recover access to your Walmart MoneyCard account.

What You'll Need

To regain access to your account, you'll need the 16-digit number and expiration date from the front of your MoneyCard and the 3-digit security code from the signature strip on the back.

If you don't remember the email address, you'll also need your Social Security Number.

Visit the Walmart MoneyCard website

To regain access to your MoneyCard account, you must first try to log in.

Launch your web browser or open a new tab and type www.walmartmoneycard.com into the address bar. Tap Enter on your keypad or keyboard.

Open the account login page

On the Walmart MoneyCard homepage, select Log in from the menu options at the top of the page. Depending on your browser, this action will either load the login page in the same tab or open a new tab.

Click Trouble signing in?

Below the blue Sign in button, you should see Trouble signing in?. Click it.

Select the reason you're unable to sign in

You now have three options. Select the reason you're unable to sign in to your MoneyCard account from the following:Your email is also your username, so choose Forgot your username if you don't remember the email address you used when creating your online account. Select Forgot password if you can't remember your account password.Choose Create a username if this is the first time logging in to your account.

Enter your MoneyCard details

Whichever option you select, you need to enter the following card details:160-digit number on the frontCard expiry date3-digit security code from the backClick Continue.

Follow the instructions

The next steps depend on which option you chose as the reason you were having trouble signing in to your account. Follow the on-screen instructions to recover access to your Walmart MoneyCard account. Here's an overview of the steps you'll be asked to take.

Forgot Password: Enter the email address associated with your account. Check your inbox and junk folders for a message from Walmart. Click on the link and choose a new password.

Forgot Username: You will be asked for the last 4 digits of your Social Security Number to confirm your identity. After confirming your SSN, you'll be taken back to the login page with the username already filled in. Enter your password and click Sign in.

Create a Username: If this is the first time logging in, you'll need to provide your SSN and an email address. The email will become your username.

Conclusion

Recovering access to your Walmart MoneyCard account is easy. Whether you've forgotten the password or email address associated with the account, follow the steps above and you'll be back to managing your MoneyCard in just a few minutes.

Still can't access your Walmart MoneyCard account? Then, it's time to ask for help and reach out to the customer service team for assistance.