How Do I Recover Access to My Walmart Money Card Account?

The Walmart Money Card is a prepaid debit card that you can use to shop, travel and purchase many other things. Not only is it a much safer method of payment than cash but you can also use it at any location that accepts Visa debit cards around the world.

You can acquire a Walmart Money Card online or at any of their countrywide locations. There are no credit checks necessary to get a Walmart Money Card but you will have to submit certain personal information for identification purposes.

Anyone over the age of 18 can get a Walmart Money Card. However, children who are 16 and 17 can get a Walmart Money Card with official permission from their parents.

Losing access to your Walmart Money Card account can include several scenarios. The most common one among them is the forgetting your account password.

You may also lose access to your Walmart Money Card account if you do not remember your User ID. Another scenario is whereby your card gets stolen and the perpetrator uses your log in information and locks you out of your account.

We will look at how you can recover access to your account in the case that your forget your password, if you forget your User ID and what to do if your card gets stolen or misplaced.

Forgot Your Password

If you have forgotten your Walmart Money Card account password, you will be locked out of your account. You may also be forced to change your password in the event that your account is compromised and the fraudulent party changes your account password.

Lucky for those with Walmart Money Card accounts, you can easily reset your account password through the following steps:

1. Launch your web browser and open the Walmart Money Card website
2. On the log in page, click 'Forgot Password' under the empty log in fields
3. You will be directed to the 'Forgot Password' page where you will be prompted to input your Social Security Number, your Walmart Money 16-digit card number and the CVV which is a 3-digit security code located on the back of every Walmart Money Card. You should have this information ready before attempting to change your password. Click 'Submit' when you are done
4. You will be redirected to the password recovery page. Fill in your new password as required and press 'Enter' when you are done.

Forgot Your User ID

Forgetting your Walmart Money Card account user ID also means that you will be unable to log in to your account. To get your user ID, follow these steps:

1. Launch your web browser and open the Walmart Money Card website
2. On the log in page, click 'Forgot Password' under the empty log in fields
3. You will be presented with your Walmart Money Card account User ID
4. Go back to the log in page, input your log in details and you will have successfully recovered your account

What to Do If Your Card Is Lost or Stolen

If your card is stolen, you should immediately contact Walmart Money Card customer support immediately and report it. Your card will then be cancelled and your card balance will be transferred to a new card. You will then use the new card details to open a new account at Walmart Money Card's website.

If you fail to report your card lost and stolen and your card is used for transactions, you will be responsible for them.

You can contact Walmart Money Card via phone or through the mail. You will find the mailing address on Walmart Money Card's website. You will find the Walmart Money Card customer support phone number on GetHuman.