What Do I Do If I'm Having Trouble Registering My WalMart MoneyCard?

If you experience trouble while trying to register your Walmart MoneyCard, you should seek assistance from the customer service department. Tell the customer service representative that you have run into difficulty and detail the sort of help you want to receive.

Adam Goldkamp is the editor / author responsible for this content.
Jan 29, 2020

The Walmart MoneyCard is a type of credit card that the user controls the limit on. The card is a more secure and convenient method of paying than cash and users can utilize it wherever a Visa debit card is allowed. They can use it to buy stuff, travel out of town, and more. Moreover, anybody who is 18 years or older can purchase and utilize the Walmart MoneyCard. Minors aged 16 and 17 also use the card with their parent's permission.

If you are having trouble registering your Walmart MoneyCard, please read on below.

Reasons that Can Lead to Walmart MoneyCard Registration Problems

Sometimes, customers are declined for the Walmart MoneyCard when their identity can't be substantiated based on the details they provide. An email notification is usually sent to taxpayers that have been turned down for the card if they had provided an email address.

Federal law requires verification of the card applicant's identity. That is performed by collecting the name, Social Security Number, birth date, and address. After that, the information undergoes a verification process through third parties.

If that information cannot be corroborated, it might be because of any of the following reasons:

  • The details were not entered correctly, for example, may be the physical address was spelled wrongly
  • The address given is P.O BOX or a prison address
  • The details given do not match, for instance, the Social Security Number may not match the name provided
  • The information presented is not yet a part of the public records, for example, if the applicant was recently given a Social Security Number
  • The applicant has gone beyond the maximum amount of open and active MoneyCards connected to their Social Security Number
  • The individual's details are earmarked in Walmart's system such that they cannot issue the card, for instance, because of previous suspicious activity

If you are having trouble registering your Walmart MoneyCard, you should contact their customer service department to talk to a live agent.

How to Activate and Register a Walmart MoneyCard

You can activate a Walmart MoneyCard online or by calling a customer service agent. Calling is perhaps the better choice if you are in a hurry, since online activation needs creating an account first. However, both routes are not too difficult to do and will not take a lot of time. You do not need to activate your card straight away. But, your account may be canceled after three to five months if you delay for long.

Here are the steps you can follow to activate your card over the phone:

1. Contact the customer service department

2. Click on "1" for general card questions

3. Input your card number, and end with "#"

4. Tell the agent your name, telephone number, and SSN(Social Security Number)

After the agent verifies your identity, your account will be activated and you will have the ability to use your card right away.

Follow the steps below to activate your Walmart MoneyCard online:

1. Head to Walmart's registration page to create your account, or log into an existing account

2. Choose "Register New Card"

3. Input your card number, date of expiration, and three-digit security code

4. Choose "Next" to finish the registration process

Whether you activate a Walmart MoneyCard via phone or online, ensure to create an online account. That's because it will make paying bills, reviewing transactions and managing the account easier.

Once your Walmart MoneyCard is registered, you can add cash to it using four primary methods:

  • Walmart Moneycard App
  • Walmart Rapid Reload process
  • MoneyPak service
  • Go to a Walmart Store

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
What Do I Do If I'm Having Trouble Registering My WalMart MoneyCard?

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