WalMart MoneyCard Customer Service

Phone Number & Contact Info

WalMart MoneyCard's Best Phone Number

Toll-free·Calls Customer Service·Most popular WalMart MoneyCard number

How do I talk to a live human at WalMart MoneyCard?

A:Press 5, then enter social security number and zip code.

Does WalMart MoneyCard offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 14 minutes. The longest hold times are on Wednesday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this WalMart MoneyCard phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 5, then enter social security number and zip code.
Below are some clips we've found from WalMart MoneyCard's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Walmart. To better assist Verifying your credentials should be quick."
Excerpt from a call with WalMart MoneyCard
Monday, January 29, 2024 3:50 PM

They may ask your reason for calling (instead of a menu)

"To report your card lost or stolen, press one.
If you bought this card in error and need help, press two.
If you believe you have been the please enter the sixteen digit card number of what you're calling about."
Excerpt from a call with WalMart MoneyCard
Monday, February 5, 2024 9:45 PM

They may ask you to enter information with the dial pad

"Thank you for calling Walmart. To better assist you, please enter your sixteen digit card number or your nine digit Social Security number."
Excerpt from a call with WalMart MoneyCard
Friday, May 17, 2024 10:07 PM

The first phone menu

"Thank you for calling Walmart. To better assist you, please enter your sixteen digit card number or your nine digit Social Security number. If you need additional help, press five to speak to a representative.
To report your card lost or stolen, press one.
If you bought this card in error and need help, press two."
Excerpt from a call with WalMart MoneyCard
Friday, May 17, 2024 10:07 PM

What are the hours and when should I call?

WalMart MoneyCard operates the call center for this 877-937-4098 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 333 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this WalMart MoneyCard phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like WalMart MoneyCard staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call WalMart MoneyCard is Sunday. The most busy day to call is Tuesday, which averages 107% more phone calls by comparison. Again, this is based on a sample of 333 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call WalMart MoneyCard

In summation, the best day to call WalMart MoneyCard is Monday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that WalMart MoneyCard staffs up on Monday to handle the higher call volume, and that makes it the best time to call.

Why Customers Call WalMart MoneyCard

If you have time to do a bit of reading before you call WalMart MoneyCard, we recommend you read over some of our problem-specific articles.

How Do I Unlock My WalMart MoneyCard?

A Walmart MoneyCard can be used just like a debit card. The only difference is your Walmart MoneyCard is a prepaid card that will require you to add funds so you will have money available to spend. Before you can use it, you must unlock your Walmart MoneyCard. You can activate your Walmart Money Card online or by calling the Toll free number found here. You will be asked the card number, the expiration date (month and year) on the card, the last four digits of your social security number, a pin number, and a three-digit security code that you will need to remember in order to use the card. Once your card is activated, it will be available for use at any retailer online or offline. You can also use your card to pay bills, for traveling, and more.

How Do I Change My WalMart MoneyCard Address?

Walmart Moneycard customers can easily change their billing address as well as any other information easily and online. Details on how to change your Walmart Moneycard billing address, simply click here for quick and easy instructions.

How Do I Register and Activate My WalMart MoneyCard?

If you have a new Walmart MoneyCard, it has to be registered before you can start using it. Keep reading for somehelpful tips to assist you with activating your walmart money card.

Top WalMart MoneyCard customer service problems

Click the link above to get answers to just about any WalMart MoneyCard customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to WalMart MoneyCard, and their purpose. Are any of these similar to the reason you are trying to call?
Issues with new MoneyCard: "I'm trying to figure out what's going on with my account, I just activated it and can't receive money on it."
- From a call lasting 8m 51s , Apr 6, 2024 7:04 PM
Dispute unauthorized transaction: "I realized on March the eighteenth, they took a thousand dollars out of my account from a company called TelePay in Dallas, Texas, whom I have never done business with."
- From a call lasting 37m 24s , Mar 24, 2024 4:03 PM
Close account request: "I just wanna close any account that I have."
- From a call lasting 8m 13s , Mar 22, 2024 8:47 PM
Clarification on refund check: "I just wanted to clarify that I'll be issued a refund check for my closed account."
- From a call lasting 14m 31s , Mar 20, 2024 5:48 PM
Closed account refund request: "My account is closed, I want the remaining funds sent to my mailbox."
- From a call lasting 10m 33s , Mar 20, 2024 3:57 PM
Requesting transaction statement: "I need a statement of my account transactions for my landlord."
- From a call lasting 4m 32s , Mar 12, 2024 5:44 PM
Cancel card and account: "I wanna cancel it. Make sure the account is canceled."
- From a call lasting 8m 25s , Jan 29, 2024 3:50 PM

More WalMart MoneyCard Customer Service Contacts

There are of course other ways to contact WalMart MoneyCard customer service besides the phone. Below we list the best ones, by medium.

WalMart MoneyCard Customer Help Desk / Web Support - Customer Service
Online customer service support
As a last, sometimes only, resort- WalMart MoneyCard customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is WalMart MoneyCard's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a WalMart MoneyCard agent. This phone number is WalMart MoneyCard's best phone number because 90,204 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-937-4098 include Account Access, Register Card, Blocked Card, Lost or Stolen Card, Registration Trouble and other customer service issues. The WalMart MoneyCard call center that you call into has employees from Texas and is open 24 hours, 7 days according to customers. In total, WalMart MoneyCard has 1 phone number. It's not always clear what is the best way to talk to WalMart MoneyCard representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for WalMart MoneyCard. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like WalMart MoneyCard. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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