In a nutshell: If you placed a Walmart order and need to cancel it, it's important to act quickly. You only have a certain amount of time in which to do it. After that point, you won't be able to cancel your order. You'll have to return, exchange, or keep the item. Proceed with the following steps if you want to cancel your Walmart order.
If you placed a Walmart order and need to cancel it, it's important to act quickly. You only have a certain amount of time in which to do it. After that point, you won't be able to cancel your order. You'll have to return, exchange, or keep the item. Proceed with the following steps if you want to cancel your Walmart order.
Go to Walmart's website.
Find the Walmart menu on the homepage. It's in the upper-left corner of the website, represented by three stacked white lines to the right of the Walmart logo.
Click on the three white lines that represent the menu. Doing so will cause the Walmart menu to expand.
Browse the menu until you locate the line that says "Help." It's below "Account" and above "Lists."
Click on "Help." Doing so will take you to the Walmart Help Center.
Scroll down until you find the line that says "Your Order." It has a down-pointing arrow on its right end.
Click on the down-pointing arrow to the right of "Your Order." This will cause the menu to expand.
Find the line that says "Edit or Cancel an Order."
Click on "Edit or Cancel an Order." Doing so will take you to the "Edit or Cancel an Order" page.
Scroll down until you find the section that says "Cancel your order."
Read the information under "Cancel your order."
Follow the instructions under "Cancel your order." If you need further assistance, please proceed to Step 13.
If you're unable to cancel your Walmart order or have questions, it's beneficial to reach out to customer support. They can provide you with details about whether you can cancel your order and answer any of your questions. If you're unable to cancel it, they can provide details about what to do next if you decide you no longer want the item. Depending on your situation, you may be able to return the item or exchange it.
Take notes during your phone call with Walmart customer support. Write down if you're able to cancel your order, and, if not, what steps to take next.
There's typically a short window during which you can request a cancellation from Walmart, so make sure to act quickly. Doing so can increase your chances of being able to cancel the order and get your money back.
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