Dollar General Customer FAQ

We recommend checking your bank statement to confirm the charges. If you were incorrectly charged, it’s best to review the receipt and discuss the issue with a store associate. They can assist you in resolving any discrepancies related to your transaction. There is a link to the most up-to-date contact information right here on this page if you prefer to reach out for further assistance.

Dollar General accepts a variety of payment methods to accommodate its customers. Customers can pay using cash, which is often the most straightforward method. In addition to cash, Dollar General accepts major debit and credit cards such as Visa, MasterCard, American Express, and Discover. For those who prefer digital payment options, Dollar General also allows customers to use mobile payment platforms such as Apple Pay, Google Pay, and Samsung Pay at many locations, providing a convenient solution for those who wish to avoid carrying physical cards or cash. Please note that some stores might have specific policies regarding the acceptance of certain payment methods, so it is always wise to check with the store directly if you have any questions. For the most current information regarding payment methods and any possible changes, it is advisable to visit the appropriate section of the Dollar General website, where up-to-date details can be found.

Dollar General accepts a variety of payment methods to accommodate its customers. Customers can pay using cash, which is often the most straightforward method. In addition to cash, Dollar General accepts major debit and credit cards such as Visa, MasterCard, American Express, and Discover. For those who prefer digital payment options, Dollar General also allows customers to use mobile payment platforms such as Apple Pay, Google Pay, and Samsung Pay at many locations, providing a convenient solution for those who wish to avoid carrying physical cards or cash. Please note that some stores might have specific policies regarding the acceptance of certain payment methods, so it is always wise to check with the store directly if you have any questions. For the most current information regarding payment methods and any possible changes, it is advisable to visit the appropriate section of the Dollar General website, where up-to-date details can be found.

Both online and in store purchases are eligible for return. For both, you will need to present your receipt and return all items in the original packaging. However, all items must be returned within thirty days of purchase. Also, items purchased online must be returned online. Call customer service for directions on how to return an online purchase. Online purchase are eligible for a refund minus the cost of shipping and handling. In store purchases must be returned to a retail location with the original receipt, packaging, and any paperwork or accessories that came with the item. Some items may be ineligible for return. Food, electronics, and heaters may not be returnable. Call customer service to inquire about returning these items. If you don't have a receipt, you will receive a gift card with the refunded amount of money on it.

If you are unable to access your coupons, please ensure you are logged into your Dollar General account. Check your email for any updates or issues regarding your coupons. If the problem persists, there may be a technical issue with the website or app.