Dollar General has a delivery service. It uses DoorDash to ship grocery orders and FedEx to ship other orders. If your order is late, you can track it via DoorDash, or FedEx, whichever is appropriate. You can also track it via DoorDash's site. If tracking doesn't help, you will need to contact one or more of those companies directly.
Like many companies these days, Dollar General has a delivery service. It ships food orders by DoorDash and other items by FedEx. If your Dollar General order is late, you probably want to know what happened to it, and who to talk to in order to get the problem fixed. To learn, just finish reading this article.
If you ordered food from Dollar General, the most logical place to start is with DoorDash, the company shipping your order. However, before you contact someone from customer service, try tracking your order. That may let you figure out what has happened and get the problem fixed much more quickly. To track your DoorDash order, follow these steps:
You can get tracking information in your Dollar General account. Just follow these steps:
If your order is being shipped via FedEx, then you can track it by going to the FedEx tracking page. Enter the tracking number in the text field provided and press the Track button. You will be presented with the information you're looking for.
If tracking your order doesn't help you discover why your order is late, talk to a DoorDash customer service representative to get help if DoorDash is the carrier that is shipping your order. You can reach one via email, chat, or phone.
If FedEx is handling your order, contact a FedEx customer service representative. You can use the phone, chat, or help forum. The customer support representative responding to your query should be able to help.
If nobody else can help, contact a Dollar General representative for help. You can only do so via the Dollar General help forum. There are no other customer service contact options.
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