How Do I Complain to Dollar General About a Late Delivery?

Dollar General has a delivery service. It uses DoorDash to ship grocery orders and FedEx to ship other orders. If your order is late, you can track it via DoorDash, or FedEx, whichever is appropriate. You can also track it via DoorDash's site. If tracking doesn't help, you will need to contact one or more of those companies directly.

Like many companies these days, Dollar General has a delivery service. It ships food orders by DoorDash and other items by FedEx. If your Dollar General order is late, you probably want to know what happened to it, and who to talk to in order to get the problem fixed. To learn, just finish reading this article.

Tracking Your Order with DoorDash

If you ordered food from Dollar General, the most logical place to start is with DoorDash, the company shipping your order. However, before you contact someone from customer service, try tracking your order. That may let you figure out what has happened and get the problem fixed much more quickly. To track your DoorDash order, follow these steps:

Open the DoorDash app.
Sign in.
Tap on the Orders tab.
Locate your order.
Tap on your order. Its current status will appear.

Tracking Your Order with Dollar General

You can get tracking information in your Dollar General account. Just follow these steps:

Go to the Dollar General home page.
Sign into your account.
Go to Order History.
Locate your order in your order history. The latest tracking information should be there.

Tracking Your Order with FedEx

If your order is being shipped via FedEx, then you can track it by going to the FedEx tracking page. Enter the tracking number in the text field provided and press the Track button. You will be presented with the information you're looking for.

Contacting DoorDash

If tracking your order doesn't help you discover why your order is late, talk to a DoorDash customer service representative to get help if DoorDash is the carrier that is shipping your order. You can reach one via email, chat, or phone.

Contacting FedEx

If FedEx is handling your order, contact a FedEx customer service representative. You can use the phone, chat, or help forum. The customer support representative responding to your query should be able to help.

Contacting Dollar General

If nobody else can help, contact a Dollar General representative for help. You can only do so via the Dollar General help forum. There are no other customer service contact options.

Why does GetHuman Write How-to Guides for Dollar General Problems?

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