How Do I Check That Status of My WalMart Refund?

When you return an item to a Walmart store, you should receive your refund in 3 to 5 business days. Refunds for all purchases will be added back to the card you used to purchase the item.

Christian Allen is the editor / author responsible for this content.
Aug 24, 2020

How do I check that status of my Walmart refund?

There are many reasons why someone might want to get a refund after purchasing a product from Walmart.com. In some cases, they may have received the wrong item, the product may have arrived, damaged, it just wasn't what the purchaser wanted, or other. In any case, it's easy to request a refund from Walmart.com and there are three ways to do this; you can request a refund from the website using a pc, a mobile app, or by contacting a customer support agent. If you already requested a refund and would like to check the status of your Walmart refund, this article can help.

How to Request a Refund from Walmart.com Using a Desktop Computer or the Mobile App

To use a desktop PC or the mobile app to request a refund from Walmart's online store, follow the steps below.

  1. Open the Walmart website or mobile app and click or tap "Account"
  2. Locate the order you are returning and click or tap "Have an Item Issue"
  3. Select the product then follow the steps provided to begin the return process to receive a refund.

Walmart will let you know if the item needs to be returned to a local Walmart store or if you can just keep the product and still get your money back. If you are instructed to return the item to a Walmart store near you, take the following steps:

  1. You will first need to print out a return label, for which instructions will be provided or use a smartphone to show the return barcode
  2. Take the item and the return label (or your phone) to a physical Walmart store and visit the customer service desk after stopping by the door clerk to get a sticker.
  3. Show the assistant the return barcode you printed out or show the barcode on your phone.

How to Check the Status of Your Walmart Refund

Please note that once the item has been returned, it can take 3 to 5 business days to receive your refund, depending on your bank. If the funds do not show up in your bank after 5 days, you can either contact a customer support agent to assist you by clicking here or speak to someone at your bank for help.

More on Walmart Refunds

You also have the option of returning your items by mail. All returned items will be refunded to the original payment method you used to purchase the item.

eGift Cards or Walmart Gift Card refunds will be credited directly back to whichever gift card originally used when purchasing the item. You should hold onto the eGift Card or Walmart Gift Card email just in case you need to return the items purchased. Orders paid with cash must be returned to a local store only, where you will receive your money back right there and then. If the order you paid for in cash is canceled, you will be notified by email and instructed to show the email when collecting your refund.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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