Placed an order for pickup Wednesday or Thursday of last week. The site did not say I g...

GetHuman4719591's Cancel Order issue with WalMart.com from April 2020

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The issue in GetHuman4719591's own words
Placed an order for pickup Wednesday or Thursday of last week. The site did not say I gad to go inside the store to h*get the order! After attempting to pickup the order the next day, after driving around the parking lot, and calling in to the store ( at that pointy I was told i had to come in). The next dayI took my Son with ID, after updating the information on the site for the pickup person. my son was told with me n the phone, he was added to pickup the order! This is by FAR THE WORST EXPERIENCE EVER! After using this service for more than * years! *I also called to get a refund, after waiting for more tan ** minutes on hold,just to be told this was the wrong department. I would like a refund and for the site to be updated where pickup id not offered.

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WalMart.com

Cancel Order issue
Reported by GetHuman4719591
Apr 26th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 5078 others
0 customers following this

Timeline

GetHuman4719591 started working on this issue
Apr 26th 5:31pm