I ordered an item on walmart.com.*Order* *************. Walmart.com gave me a pickup d...

GetHuman-emmilake's customer service issue with WalMart.com from November 2018

106 views | 3509 similar | 2 following
Help with my WalMart.com issue
Next: our robot will wait on hold for GetHuman-emmilake to get a WalMart.com rep on the line!
Always use the GetHuman Phone to call WalMart.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-emmilake's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-emmilake may need:
Order number, Full name, Email address, Billing address, and Phone number on the order
The issue in GetHuman-emmilake's own words
I ordered an item on walmart.com.*Order* *************. Walmart.com gave me a pickup date of Thursday, **-**-**.*I spoke with Nathalia at walmart.com on **-**-** & she assured me my order would be delivered on Thursday, Nov **, **** after ** noon. I never received an email confirmation so I called the store. After * calls & being on hold for **-** minutes per call, they tell me the order was cancelled. Who cancelled it??? The charge has been on my credit card since I placed the order on Monday, November **, ****. According to the phone recording at walmart.com, it said the order was not confirmed until the charge was made. The charge is on my credit so I am expecting my order. I don't understand why walmart.com can't just ship the order to my house.

GetHuman-emmilake did not yet indicate what WalMart.com should do to make this right.

How GetHuman-emmilake fixed the problem

We are waiting for GetHuman-emmilake to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common WalMart.com customer problems.
How Do I Activate My Walmart Gift Cards?How Do I Get Help with a Problem with My Walmart.com Order?How Do I Return an Item to Walmart.com?
Do you have a customer issue as well?
We can help you get WalMart.com's attention and get better help faster. Tap below to get started.
Having WalMart.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-emmilake fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-emmilake
Nov 29th, 2018 - 2 years ago
Not resolved
Seen by 106 customers so far
Similar issue to 3509 others
2 customers following this


GetHuman-emmilake started working on this issue
Nov 29th, 2018 10:48pm

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians